Grievance Redressal Process
At Tradotsav, customer satisfaction and transparency are at the heart of our service. We offer a clear and streamlined process for clients to address and resolve any grievances related to their experience in the securities market.
Grievance Redressal Policy
The clients can write to the support platform of Syam Kumar Reddy Adapa for redressing the grievance. If the grievance raised by the customer in the support platform fails to be redressed within the period of 21 working days, then the customer can raise the grievance in SCORES platform - SEBI complaints redress system.
ODR Portal Access
Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”. A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for resolution of disputes has been established.
SCORES portal and ODR portal have been established for resolution of disputes arising in the Indian Securities Market. You may access SCORES portal or ODR Portal if unsatisfied with the response.
*By clicking on the links above you will be exiting this website and entering the website of Securities and Exchange Board of India (SEBI) or the relevant official portal. This link is provided only for the convenience of the customers. Thank you for visiting.
Contact Information
Ankit Rambabu Jaiswal
syam.2024.ra@gmail.com
+91 9346383850
200K+ creators trust Graphy